FAQ

Home care is when a professional caregiver or a family member/loved one assists a person (due to age, illness, injury, or disability) with their daily activities in the comfort of their home. This helps the person maintain their independence at home.

One of the main reasons someone would need home care is due to health conditions from aging that make it difficult to perform daily activities such as cooking, bathing, grooming, and dressing. Other reasons someone would need home care are usually due to a long-term illness, disability, recovery from an injury, or respite care.

Respite care is short-term care designed to provide some relief to family caregivers who are providing care for a loved one at home. This usually involves a trained caregiver or professional to provide individualized care to prevent burnout and ensure a person is receiving the proper care they need.

Some warning signs a loved one may benefit from home care are forgetfulness, difficulty standing up, balancing, or walking, frequent falls, unexplained bruising, forgetting to take medications, missing doctor appointments, confusion about regular daily tasks, poor diet/weight loss, a decline of personal hygiene, loss of interest in hobbies, mood swings, Dementia or Alzheimer’s diagnosis.

Home health agency services include personal care (help with bathing, dressing, grooming, medication reminders, transferring/positioning, toileting, etc.) and household assistance (light house cleaning, laundry, meal prep, grocery shopping, eating, etc.). Sometimes more advanced care is needed, and home health agencies provide skilled care, such as visiting Nurses and Therapists for patients.

Medicare and Medicaid companies and other insurance companies usually cover home care services. Sometimes it is 100% covered or is low-cost to the patient. If it is not covered, other options exist! We will be more than happy to discuss all options with you.

Applicants go through various clearances and competency training in the recruitment process. Only highly qualified, caring individuals can call themselves members of our team. In addition, we have a special personal assistant program where your family members can apply to be your paid caregivers. This makes it easier for you to have someone you know and already trust to provide you with the love and care you deserve.

Your primary care physician, family doctor, and/or specialist will always be at the forefront of your home care plan. Home care coordinators are also a significant part of patient home care as they create patient/caregiver schedules. We keep close relationships with the medical providers of patients and maintain constant lines of communication open to make sure you are receiving the highest level of comprehensive care possible.

A home health coordinator is a professional responsible for developing and scheduling home health care services delivery to patients at home. They manage the care provided by healthcare professionals, nurses, therapists, and home health aides. They also follow up to ensure the healthcare team is high quality and in unison with the patient’s doctor’s orders.

There is a system set up that ensures the correct services are being provided at the correct time and to the highest quality standards. At every step of the process, quality assurance staff monitors that the care provided matches the service plan. You will receive visits from a registered nurse supervisor who monitors home health aide services and receive regular calls from our home health coordinators. Every patient receives all contact numbers for the agency staff, as well as helpful county and city service numbers in case of emergency.

We have a list of backup workers in every area we cover. As soon as our coordinators become aware of the situation, they will provide you with an aide that speaks your language and is qualified to provide your home care services to your satisfied expectations.

Home care is mostly for long-term services that are provided on a regular schedule and are unskilled healthcare personnel, such as a personal care aide or home health aide. Home health refers to skilled services provided by licensed personnel such as registered nurses and physical and occupational therapists. We proudly provide skilled and unskilled services of care.

Trained caregivers or home health aides, who do not require a professional license, provide services to patients. These services are designed to help individuals with their daily activities to maintain their independence while living at home.

Home health services are provided by licensed medical professionals such as registered nurses, certified nursing assistants, physical and occupational therapists, and speech therapists.

Please discuss with your family doctor or specialist about medically necessary home care and have them complete a form for your home care plan. We can call your doctor and obtain your home care plan if necessary. Please send us a message or give us a call! Our team is waiting to help you continue your journey to staying healthy and living your best life!

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Some examples of chronic or long-term illnesses are Diabetes, Heart Disease, Arthritis, Cancer, COPD, Alzheimer’s disease, Multiple Sclerosis, Chronic Kidney Disease, Asthma, Parkinson’s Disease, Sickle Cell Anemia, Chronic pain, HIV/AIDS and Cystic Fibrosis.

A condition that affects the body’s ability to produce and use insulin leads to high blood sugar levels and high blood pressure. Diabetes is the number one cause of kidney failure, lower-limb amputation, and blindness in adults.

Heart disease is a group of conditions that affect the heart and blood vessels. Some examples of heart disease are congenital heart disease, coronary artery disease, heart failure and arrhythmias. Smoking is a major contributing factor of heart disease.

Arthritis causes inflammation and pain in the joints. Depending on the severity, limited mobility and chronic pain can affect a person’s ability of daily living. Arthritis can occur to aging, injuries, obesity, autoimmune disorders and wear and tear of a joint from overuse.

COPD is a group of lung diseases, such as emphysema and chronic bronchitis, that make it difficult to breathe. Smoking is the main cause of COPD but non-smokers can still get COPD. Exposure to chemicals and irritants over time can damage your lungs and airways causing COPD.

MS affects the central nervous system by the immune system mistakenly attacking the brain and nerves, causing symptoms such as fatigue, weakness, and difficulty with coordination and balance. It is not clear why MS occurs in the body, but genetics and external environments are potential factors.

Alzheimer’s disease is the most common form of dementia. It is a brain disease where symptoms progressively worsen over time, leading to memory loss, confusion and overall cognitive decline.